59ok Terms and Conditions

Introduction & General Terms

59ok ("Platform", "we", "us") is an online gaming service provider. These terms and conditions ("Terms") govern the use of the 59ok platform and all related services. Every user ("you", "member") must read and comply with these Terms.

By accessing, registering on, or using any service of the 59ok platform, you acknowledge that you have read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.

59ok reserves the right to change or amend these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the amended Terms.

Eligibility Requirements

To create and use an account on the 59ok platform, the following conditions must be met:

• You must be 21 years of age or older. This service is intended for adults only.
• You must provide accurate personal information — false or misleading information is not acceptable.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must create an account in your own name and for your own use — not on behalf of any third party.
• Your account may not be transferred to or used by anyone else.
• Users from countries or regions where online gaming is legally prohibited may not use this platform.

59ok may request identity documents or proof of age at any time to verify eligibility. Failure to provide the required documents may result in temporary suspension or permanent closure of the account.

Account Registration and Security

3.1 Registration Process

When registering with 59ok, you must provide your correct name, a valid email address, phone number, and any other required information. Any discrepancy found in the information provided during registration may cause account verification to be blocked.

3.2 Account Security

You are solely responsible for keeping your account password and login details completely confidential. You are liable for any activity carried out using your account. If you suspect unauthorized access to your account, notify the 59ok support team immediately.

3.3 Updating Your Information

If your personal details change (such as your phone number or email), update your profile as soon as possible. 59ok will not be responsible for any disruption to services caused by outdated or incorrect information.

Financial Transactions and Payment Policy

4.1 Deposits

The approved payment methods for deposits on 59ok are: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳300. Depositing using any other third-party account is not permitted — deposits must be made only from your own registered account.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests generally take 5 to 30 minutes to process. Identity verification of the applicant is mandatory for withdrawals.

• Withdrawals can only be made to the original account used for the deposit.
• In cases of any fraudulent transaction, 59ok reserves the right to suspend or cancel withdrawals.
• 59ok will not be liable for delays caused by technical issues or external factors.
• Additional verification may be required for suspicious transactions.

4.3 Currency

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses and Promotional Offers

5.1 Welcome Bonus

59ok offers new members a 150% bonus on the first deposit, up to ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Or a deposit of ৳12,000 earns a ৳8,000 bonus, giving a total balance of ৳20,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to the welcome bonus. This means you must wager 10 times the bonus amount before withdrawing from the bonus. Withdrawing before the wagering requirement is met may result in the bonus portion being cancelled.

5.3 General Bonus Policy

• Each bonus offer has a specific validity period — any unused bonus will be cancelled after it expires.
• A single bonus offer cannot be used more than once or across multiple accounts.
• Bonus funds cannot be transferred between accounts.
• 59ok reserves the right to modify or discontinue any bonus.
• Attempting to obtain bonuses through fraudulent means will result in permanent account closure.

VIP Program and Cashback

59ok's VIP program has four tiers. Members can advance to higher tiers through regular active play and receive weekly cashback benefits:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

For details on how VIP tiers are determined, contact the 59ok customer service team. Members will be notified in advance of any changes to VIP benefit terms.

Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the 59ok platform:

• Any form of fraud, deception, or attempted manipulation.
• Money laundering or transactions involving illegal funds.
• Using bots, automated software, or any technical advantage to play.
• Creating multiple accounts to obtain bonuses or benefits.
• Placing bets on behalf of other members or managing their accounts.
• Attempting to exploit technical vulnerabilities of the platform for gain.
• Threatening, harassing, or insulting other members.
• Coordinated betting against the platform ("syndicate betting").

If evidence is found of involvement in any of the above activities, 59ok reserves the right to suspend or permanently close the account and seize any related funds.

Intellectual Property and Copyright

All content on the 59ok platform — including logos, trademarks, designs, software, text, graphics, audio, and video elements — is owned by 59ok or its licensors and is protected by applicable copyright and intellectual property laws.

Reproducing, distributing, publishing, modifying, or commercially using any content from the platform without prior written permission from 59ok is prohibited.

Privacy and Data Protection

Detailed information about how your personal data is collected, used, and protected can be found on the Privacy Policy page. 59ok uses SSL encryption technology to keep your information secure.

By using the platform, you consent to the processing of your information in accordance with our privacy policy.

Responsible Gaming and Self-Restriction

59ok places the highest importance on responsible gaming. We believe that gaming should always be for entertainment and should never be a cause of financial or emotional harm.

• Members may use deposit limits, betting limits, or the self-exclusion feature.
• If anyone is experiencing addiction issues, please contact our 24/7 live chat for support.
• For more details on responsible gaming, please read the Responsible Gaming page.

This service is intended for persons aged 21 and above only. It is the responsibility of parents and guardians to prevent minors from accessing gaming.

Account Closure and Termination

11.1 Closure by Member

Any member may request closure of their account at any time. Any remaining funds will be returned prior to account closure, subject to withdrawal terms and conditions.

11.2 Closure by 59ok

59ok may close or suspend an account without notice in the following circumstances:

• Violation of these Terms.
• Suspicion of fraudulent or illegal activity.
• Provision of false or incomplete information.
• Creation of multiple accounts.
• Extended period of inactivity (as per the defined inactivity period).

Limitation of Liability

The 59ok platform is provided on an "as is" basis. 59ok accepts no liability for the following:

• Loss caused by technical errors, server downtime, or internet connection issues.
• Issues caused by errors in third-party game software.
• Loss resulting from a member's own negligence in protecting their account information.
• Issues related to the user's own device or internet connection.

In any event, 59ok's maximum liability will be limited to the amount of funds actually deposited by the member.

Dispute Resolution and Complaints

For any complaints or disputes, please contact the 59ok customer service team first. We provide support in English via live chat 24/7. Complaints may also be submitted by email.

After a complaint is raised, 59ok will investigate and attempt to resolve it as quickly as possible. If a complaint remains unresolved, the dispute will be settled through mediation agreed upon by both parties.

Changes to Terms

59ok reserves the right to change, add to, or remove any part of these Terms at any time. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. If you do not agree with the updated Terms, please request closure of your account.

Contact and Support

If you have any questions or queries about these terms and conditions, please contact the 59ok customer service team:

• Live Chat: Direct support in English available 24/7.
• Email: [email protected]

Our support team is always ready to assist you, operating on Bangladesh Standard Time (BST, UTC+6).

For more information, please read our FAQ, Privacy Policy, and Responsible Gaming pages.